Plumber Near Me

Williams Plumbing, Heating & Air

πŸ“ 6375 Burnt Poplar Rd, Greensboro, NC 27409 πŸ“ž (336) 275-1328 🌐 Website
4.7 (258 reviews)
Open 24 hours
HVAC contractor
Electrician
Plumber

Review Summary

  • Positive: Customers praise the company's longevity, knowledgeable and friendly staff, and reliable service for HVAC and plumbing needs. Technicians are often described as excellent, professional, and efficient. Specific mentions include Sebastian, Kevin, Austin, Adam, Israel, and Tommy. One customer highlighted the prompt response and excellent service in fixing a broken AC unit, and another praised the quick scheduling and honest assessment of the issue. The company handled a ceiling damage incident professionally, coordinating repairs promptly.
  • Negative: One customer reported an excessively high quote for a plumbing repair, leading them to seek a more affordable option elsewhere.
Williams Plumbing, Heating & Air thumbnail

4.7

(258 reviews)

5 β˜…89%
4 β˜…3%
3 β˜…2%
2 β˜…2%
1 β˜…4%

E. Talbert

We recently had a problem with our upstairs heating unit not performing consistently. Williams Plumbing, Heating & Air sent over a technician who diagnosed the issue quickly and told us what needed to be done to remedy the issue. Two other technicians were sent over to make a repair and an adjustment to the system. Unfortunately, following the successful completion of their work, one of the technicians lost his balance and his knee went through the ceiling over one of our bedrooms. Fortunately, he did not fall through the ceiling, and he was very apologetic concerning the damage. An hour or so after the accident, one of the office staff at Williams called us and told us that we would be getting a call from a contractor who does ceiling repair. The contractor called us a brief time later and set up an appointment for 9am the next day for him and his team to come and repair the ceiling. They arrived on time and did an excellent job of repairing the ceiling and cleaning up the debris. Since that time, our heating system has been working consistently, and the damaged ceiling looks great. There is no evidence that anything happened to the repaired ceiling. We have been customers of Williams Plumbing, Heating & Air for at least 25 years. We appreciate all the excellent work and support that Williams has provided to us recently and over all the years. Their office folks and service technicians are knowledgeable and are enjoyable and friendly people to interact with.

Benita McFarland

We have been using Williams Plumbing, Heating & Air for probably over 25 years. We recently replaced our heating and air systems. The service technician Sebastian and his assistant Kevin did such an outstanding job. We have reliable HVAC again. It is always a pleasure to work with this organization for all of our plumbing, heating and air conditioning needs. I highly recommend this company.

Verlinda Dukes

I have personally used William’s Plumbing Heating & Air Conditioning for over twenty years to service my homes. I have always received five star service from the customer service representatives, dispatchers, and technicians. Today, I had the pleasure of meeting Austin and Adam for my plumbing inspection. Austin and Adam did an excellent job performing the recommended plumbing services that were needed and in a timely matter. I also inquired about another plumbing service that I wanted done in the future and they were able to perform that service as well in the same day!

Patrick Griffin

September 8, 2022